Obtaining Diplomas and Educational Documents

Obtaining a Replacement Diploma or Supplement

We consider educational documents, supplements and related evidence of study. For a replacement, we establish who is authorised to issue it and what the applicant must provide. Availability depends on the document type, when it was issued and whether the relevant records exist.

State expressly if only the supplement is missing or the diploma itself is still available. The same work is not always needed for the whole set. Replacement copies, their number and formalities depend on the recipient’s requirements and the available issue procedure.

If the Institution Has Changed Its Name or Closed

Reorganisation, relocation or closure may change where an application should be made. We need to establish legal succession, where records are held and which body is authorised to issue the document. An old university contact is not always the correct route to a replacement.

A replacement cannot be guaranteed solely from a course name or a statement that studies were completed. Missing records may require further evidence or another procedure. Subsequent applications are determined from official responses, not replaced by producing an unofficial document.

Archival Certificates and Evidence of Study

If the purpose is to confirm a period of study, graduation or other educational information, we first clarify the contents required. An employer or another body may need evidence of a specific fact. A general request without that clarification may produce an inadequate response.

If a search involves several institutions or types of evidence, you can arrange broader document retrieval. Agree the expected results and what should happen if some information cannot be found. A response stating that no records exist requires an assessment of the reasons.

Preparing Documents for Another Country

If the document is for use abroad, provide the authority, country and requirements. An apostille or legalisation requires consideration of the document type and permitted formalities. Authentication does not automatically secure recognition of a qualification or a right to practise a profession.

You may need translation of the educational document including its supplement and certification wording. Do not translate only the diploma if the recipient also requires curriculum details. Subjects, qualifications and personal details must be rendered consistently, without independently equating the qualification to a different degree.

How This Differs from Recognition of Qualifications

Obtaining a replacement, authentication, translation and recognition of a qualification are separate tasks. A duplicate does not establish compliance with every professional or academic requirement in another country. For study or employment, find out which steps the recipient requires.

Our involvement is defined by the agreed assignment. Assistance beyond obtaining and preparing documents must be discussed separately. Recognition cannot be promised regardless of the competent body’s requirements or the content of the course.

Information Needed to Apply

Provide the institution’s name during your studies, city, enrolment and completion years, course, mode of study and known document references. If your surname changed, give both versions and supporting evidence. State which document is missing, where you are located and whether old copies are available.

Include responses to earlier enquiries. If an application has already been made, provide its date, recipient and reported result. Do not send conflicting applications to different institutions without coordination. We first identify the appropriate body and evidence of entitlement.

For representation, agree the necessary authority before preparing a power of attorney. State the intended date of use, delivery method and copy requirements. Do not post your only surviving original until its necessity for the particular step and return arrangements have been confirmed.

Agreeing the Work and Subsequent Stages

After assessment, we establish the application route, scope of assistance and costs. Timescales depend on the records, the institution or other competent body and document type. Preparing the application, official issuance and subsequent formalities are separate stages; one date should not stand for all of them.

Once a document or response is received, we check it against the task and agree the next step. Translation, certification and delivery are undertaken only where needed and separately agreed. If information is insufficient, the response determines further action; recovery of a document is not guaranteed in every circumstance.